We appreciate the opportunity to serve you by providing a quality insurance program and other financial services. Insurance brokers, like all providers of financial services, are now required by law to inform their clients of their policies regarding privacy of client information. We take seriously the issue of safeguarding your privacy. We feel that you should understand what nonpublic personal information we collect, how we use the information and how we safeguard it. This statement describes the types of nonpublic personal information we collect and use to provide insurance products and services to our customers. I. COLLECTING INFORMATION We collect nonpublic personal information which is personally identifiable information about you obtained by Vision in connection with providing products and services to you from the following sources: Information we receive from you on applications or other forms which may be received in person, by mail, by phone, by fax or online. Information about your transactions with us, our affiliates, or others. Information from consumer reporting agencies. This may include motor vehicle reports, claim reports, and information from a consumer report or investigative consumer report. Information received to adjust, investigate, or settle your insurance claims, and your claims history. II. CUSTOMER INFORMATION WE SHARE WITH OTHERS We will only disclose your nonpublic personal information as permitted or required by law. We may disclose nonpublic personal information to insurance carriers, reinsurers, service providers for marketing services and/or actuarial studies, nonaffiliated third parties, affiliated companies, regulatory authorities, consumer reporting agencies, and law enforcement agencies or other governmental authorities to protect your interest. III. HOW DO WE PROTECT YOUR NONPUBLIC PERSONAL INFORMATION We value your trust and feel your information is the cornerstone of our ability to provide you with superior service. Vision allows our employees to access nonpublic personal information only when there is an appropriate reason to do so, such as to administer or provide products or services, or to otherwise perform their job functions. Employees who misuse this information are subject to disciplinary action. We maintain physical, procedural and electronic safeguards to protect your nonpublic information. IV. CHANGES TO OUR PRIVACY POLICY We reserve the right to change this privacy policy at any time. Please be assured you will be notified of any changes as required by law. V. MAINTAINING ACCURATE INFORMATION We maintain procedures to ensure the information we collect is accurate, up-to-date, and as complete as possible. If you believe the information we have about you in our records or files is incomplete or inaccurate, you may request that we make additions or corrections, or if it is feasible, that we delete this information from our files. Your request must be in writing and you should mail your request to us, addressed as follows (Be sure to include the name of any insurance company, your policy number, name, address and phone number with your request.): Privacy Services, Vision Insurance Group, LLC, P. O. Box 4038, Montgomery, AL 36103-4038. VI. INTERNET POLICY Visitors are not required to provide any personal information to us in order to access our website, but may choose to provide such information to us. While we do not use cookies at this time, we may use them in the future to gather statistical information concerning web traffic and usage patterns. If after reading this, you have any questions or special requests about our privacy policy or information contained in our files, please write to us at the above address. Thank you for allowing us to serve you. As described in our Privacy Policy, we aim to continually protect your nonpublic information. Please realize that because we value our customer relationship, we endeavor to provide you with excellent products and services.